No products in the cart.
How We Protect Your Information at Green Bike Sale
Effective Date
Last Updated: 06/12/2013
1. Introduction & Scope
Green Bike Sale LLC (“Green Bike Sale,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.greenbikesale.com (the “Site”), make a purchase, or otherwise interact with us.
This policy applies to all users of our Site, including customers in the United States, Canada, and international buyers. By accessing or using our Site, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our Site .
2. Information We Collect
We collect information to provide you with a seamless motorcycle buying experience. The types of information we collect fall into three categories :
A. Personal Information You Provide Directly
When you create an account, place an order, request a shipping quote, or contact customer support, we may collect:
| Category | Examples |
|---|---|
| Identifiers | Full name, email address, phone number, billing address, shipping address |
| Transaction Information | Motorcycle VIN inquiries, purchase history, financing applications, payment details |
| Communication Records | Email correspondence, phone call records, chat transcripts, feedback submissions |
B. Information Collected Automatically
When you visit our Site, we automatically collect certain technical data through cookies and similar technologies :
| Category | Examples |
|---|---|
| Device Information | IP address, browser type and version, operating system, device type, referring URLs |
| Usage Information | Pages viewed, time spent on Site, products searched, VINs viewed, click behavior |
| Cookie Data | Session identifiers, preference settings, cart contents |
C. Information From Third Parties
We may receive information about you from :
Financing Partners: Credit application status from Synchrony Bank, Sheffield Financial, or FreedomRoad Financial
Shipping Carriers: Delivery confirmation and tracking updates
Manufacturers: Warranty registration confirmations for Honda, Kawasaki, Yamaha, BMW, KTM, Ducati, Triumph, Royal Enfield, and Harley-Davidson
Fraud Prevention Services: Identity verification and transaction risk assessment
3. How We Use Your Information
We use your personal information for the following business and commercial purposes :
| Purpose | Description |
|---|---|
| Order Fulfillment | Process and fulfill motorcycle orders, arrange shipping, verify payment, and provide MSO documentation |
| Customer Service | Respond to inquiries about Kawasaki Ninja availability, Harley-Davidson shipping, or BMW warranty coverage |
| Communication | Send order confirmations, tracking updates, VIN-specific notifications, and (with consent) promotional offers |
| Site Improvement | Analyze Site usage to enhance navigation, inventory display, and mobile experience |
| Security & Fraud Prevention | Protect against unauthorized transactions, verify buyer identity, and maintain Site integrity |
| Legal Compliance | Comply with IRS reporting, state sales tax obligations, and export documentation requirements |
| Marketing (With Consent) | Send newsletters, new inventory alerts, and exclusive Ducati/Triumph container drop notifications |
4. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We share information only as necessary to operate our business and fulfill our obligations to you .
| Recipient Category | Purpose of Sharing | Examples |
|---|---|---|
| Service Providers | To facilitate order processing, payment, and delivery | Payment processors, freight carriers (UPS, FedEx Freight, international forwarders), MSO title clerks |
| Manufacturers | To register your warranty and process recall notifications | Honda, Yamaha, Kawasaki, BMW, KTM, Ducati, Triumph, Royal Enfield, Harley-Davidson |
| Financing Partners | To process credit applications you authorize | Synchrony Bank, Sheffield Financial, FreedomRoad Financial |
| Legal & Regulatory Authorities | To comply with court orders, subpoenas, or export regulations | IRS, state Departments of Revenue, U.S. Customs and Border Protection |
| Business Transfers | In the event of a merger, acquisition, or asset sale | Successor entities bound by this Privacy Policy |
All third-party service providers are contractually obligated to protect your information and use it solely for the services we request .
5. Cookies & Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience and analyze Site performance .
| Cookie Type | Purpose |
|---|---|
| Essential Cookies | Enable core Site functionality, including secure login, shopping cart persistence, and checkout |
| Analytics Cookies | Help us understand how visitors interact with our Site (e.g., which Royal Enfield models are most viewed) |
| Functional Cookies | Remember your preferences, such as saved VIN searches or shipping country selection |
| Advertising Cookies | Deliver relevant ads for KTM or Triumph models you viewed on third-party platforms (with your consent) |
Managing Cookies: You may disable cookies through your browser settings. Please note that disabling essential cookies may prevent you from completing a purchase or accessing certain Site features .
6. Data Security
We implement industry-standard administrative, technical, and physical safeguards to protect your personal information :
Encryption: All transactions are secured with 256-bit SSL (Secure Socket Layer) encryption technology
Payment Security: Credit card and financing application data is tokenized and processed directly by our PCI-DSS compliant payment partners
Access Controls: Personal information is accessible only to authorized personnel with a legitimate business need
Secure Storage: Customer data is stored on secure servers with restricted physical and network access
Important: No method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security .
7. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law .
| Information Type | Retention Period |
|---|---|
| Order Records | 7 years (IRS tax compliance) |
| MSO & Title Documentation | 10 years (state vehicle record requirements) |
| Customer Account Information | Until account deletion request or 5 years of inactivity |
| Marketing Consent Records | Indefinitely (proof of opt-in compliance) |
| Website Analytics Data | 26 months (anonymized after this period) |
Upon expiration of the applicable retention period, your personal information is securely deleted or anonymized.
8. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information.
A. California Residents (CCPA/CPRA)
If you are a California resident, the California Consumer Privacy Act and California Privacy Rights Act grant you specific rights :
| Right | Description |
|---|---|
| Right to Know | Request disclosure of categories and specific pieces of personal information we have collected about you in the past 12 months |
| Right to Delete | Request deletion of personal information we have collected from you (subject to legal exceptions) |
| Right to Correct | Request correction of inaccurate personal information we maintain about you |
| Right to Opt-Out | We do not sell or share personal information for cross-context behavioral advertising; therefore, no opt-out is required |
| Right to Non-Discrimination | We will not discriminate against you for exercising any CCPA rights |
To Exercise California Rights: Email [email protected] with subject line “CCPA Request.” We will verify your identity before processing any request. Authorized agents must provide written permission signed by the consumer .
B. European Economic Area & UK Residents (GDPR)
If you are located in the EEA or UK, you have the following rights under the General Data Protection Regulation:
Right to access your personal data
Right to rectification of inaccurate data
Right to erasure (“right to be forgotten”)
Right to restrict processing
Right to data portability
Right to object to processing
Right to withdraw consent at any time
To exercise GDPR rights, email [email protected]. We may request proof of identity and jurisdiction before processing.
C. All U.S. Residents
All U.S. customers have the right to :
Access and review the personal information we maintain about you
Request corrections to inaccurate information
Opt-out of marketing emails via the “Unsubscribe” link in any promotional email
Request account deletion (subject to legal retention requirements)
9. International Data Transfers
Green Bike Sale is headquartered in the United States. If you are located outside the U.S. and choose to provide information to us, please note that your information will be transferred to, processed, and stored in the United States. U.S. data protection laws may differ from those in your jurisdiction.
By using our Site or providing your personal information, you consent to this transfer, processing, and storage. We take appropriate safeguards to ensure your information remains protected in accordance with this Privacy Policy .
10. Children’s Privacy
Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you believe we have inadvertently collected information from a minor, please contact us immediately, and we will take steps to delete such information .
11. Third-Party Links
Our Site may contain links to third-party websites, including manufacturer pages (BMW Motorrad, Ducati, Harley-Davidson), financing partner portals, and social media platforms. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any website you visit .
12. Do Not Track Signals
Some web browsers offer a “Do Not Track” (DNT) setting. Our Site does not currently respond to DNT signals due to the lack of a uniform industry standard. However, you may opt out of certain tracking technologies through your browser settings or our cookie preference center .
13. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time to reflect changes in our practices, legal requirements, or operational needs. When we make changes, we will :
Revise the “Last Updated” date at the top of this page
Post the updated policy on this page
Notify you via email for material changes (if you have an account)
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
14. Contact Us
If you have questions, concerns, or wish to exercise your privacy rights, please contact us:
| Method | Details |
|---|---|
| Email (Primary) | [email protected] |
| Phone | (202) 468-RIDE (2743) |
| Mailing Address | Contact us for details |
| Hours | Monday — Friday, 8:00 AM — 10:00 PM EST |
Data Protection Inquiries: For GDPR or CCPA-specific requests, please use subject lines “GDPR Request” or “CCPA Request” as applicable.
15. Additional Disclosures for Specific Jurisdictions
California Shine the Light Law
California Civil Code Section 1798.83 permits California residents to request information regarding our disclosure of personal information to third parties for their direct marketing purposes. We do not disclose personal information to third parties for their direct marketing purposes.
Nevada Privacy Rights
Nevada law permits residents to opt out of the sale of covered information. We do not sell covered information as defined by Nevada law.
Canada (PIPEDA)
Canadian customers have the right to access, correct, and withdraw consent for the use of their personal information. Our privacy practices comply with the Personal Information Protection and Electronic Documents Act. Contact [email protected] to exercise these rights .
16. Definitions
| Term | Definition |
|---|---|
| Personal Information | Information that identifies, relates to, describes, or could reasonably be linked to an individual consumer or household |
| MSO | Manufacturer’s Statement of Origin — the legal document proving new vehicle ownership |
| Service Provider | A third party that processes personal information on our behalf for business purposes |
| Cookies | Small text files placed on your device to remember preferences and track Site activity |
| VIN | Vehicle Identification Number — a unique 17-character identifier for each motorcycle |
