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Global Shipping & Delivery Terms
From Our U.S. Hub to Your Doorstep. Anywhere in the World.
Important Information for First-Time Online Motorcycle Buyers.
You found the perfect Kawasaki, Honda, Yamaha, BMW, KTM, Ducati, Triumph, Royal Enfield, or Harley-Davidson at a price that makes sense. Geography shouldn’t stand between you and your next ride.
Green Bike Sale partners with licensed international freight forwarders, ocean carriers, and air cargo specialists to deliver new, zero-mile motorcycles to virtually any valid street address on the planet. Whether you’re in Toronto, Tokyo, London, Sydney, or Santiago, we have a logistics solution for you.
Our Global Promise: Your motorcycle leaves our U.S. hub fully documented, fully insured, and ready for customs clearance in your destination country.
Domestic U.S. Shipping (Contiguous 48 States)
| Service Tier | Description | Estimated Cost | Estimated Transit Time |
|---|---|---|---|
| 🚪 Curbside Liftgate Delivery | Residential delivery with hydraulic liftgate. Crate lowered to curb level. | $499 — $799 | 5 — 10 Business Days |
| 🏭 Terminal Pickup (Best Value) | Pick up at a secure freight hub near you. Bring a truck or trailer. | $299 — $499 | 3 — 10 Business Days |
Alaska, Hawaii & U.S. Territories
| Destination | Service Description | Estimated Cost | Estimated Transit Time |
|---|---|---|---|
| Alaska | Ocean freight to Anchorage or barge service to Southeast AK. | $899 — $1,499 | 7 — 10 Business Days |
| Hawaii | Ocean container service to Honolulu (Oahu). Neighbor island inter-island freight available at additional cost. | $899 — $1,499 | 7 — 10 Business Days |
| Puerto Rico & U.S. Virgin Islands | Ocean freight to San Juan or St. Thomas. | $799 — $1,299 | 10 — 14 Business Days |
| Guam, American Samoa, Northern Mariana Islands | Ocean freight via U.S. flagged carrier. | Contact for Quote | 14 — 28 Business Days |
International Shipping: Canada & Mexico
Land Border Crossing via Truck or Rail.
We ship regularly to our North American neighbors. This is typically the fastest and most affordable international option.
| Destination | Service Description | Estimated Cost | Estimated Transit Time |
|---|---|---|---|
| Canada (All Provinces) | Truck freight with customs brokerage included. Delivery to major cities or terminal pickup in remote areas. | $699 — $1,199 CAD Equivalent | 7 — 14 Business Days |
| Mexico (Mainland & Baja) | LTL (Less Than Truckload) freight with Mexican customs broker coordination. | $899 — $1,599 USD | 10 — 21 Business Days |
Canada-Specific Notes:
Registrar of Imported Vehicles (RIV): Your Honda, Yamaha, or Kawasaki must be on the RIV List of Admissible Vehicles. Most modern motorcycles are compliant. We provide the necessary U.S. Manufacturer’s Statement of Origin (MSO) and recall clearance letter.
Duties & Taxes: Canadian buyers are responsible for GST/HST and any applicable duty upon import. We do not collect these fees at checkout.
International Shipping: Rest of World (Ocean Freight)
Containerized Shipping to Major Ports Worldwide.
For destinations outside North America, we use Less than Container Load (LCL) ocean freight. This is the most cost-effective method for a single motorcycle.
| Region | Service Description | Estimated Cost (LCL) | Estimated Transit Time (Port to Port) |
|---|---|---|---|
| Europe (EU, UK, Switzerland, Norway) | Shared container service to Rotterdam, Hamburg, Felixstowe, or Barcelona. | $1,299 — $1,999 | 14 — 21 Business Days |
| Asia (Japan, South Korea, Singapore, Thailand, Philippines) | Ocean freight to Tokyo, Busan, Singapore, Bangkok, or Manila. | $1,499 — $2,299 | 14 — 21 Business Days |
| Australia & New Zealand | Service to Sydney, Melbourne, Brisbane, Perth, or Auckland. Strict Quarantine Inspection applies. | $1,599 — $2,499 | 14 — 28 Business Days |
| Middle East (UAE, Saudi Arabia, Qatar, Kuwait) | Service to Jebel Ali (Dubai) or Dammam. | $1,399 — $2,199 | 14 — 28 Business Days |
| South America (Brazil, Argentina, Chile, Colombia) | Service to Santos, Buenos Aires, Valparaiso, or Cartagena. Complex customs procedures apply. | $1,499 — $2,499 | 14 — 21 Business Days |
| Africa (South Africa, Nigeria, Kenya, Morocco) | Service to Durban, Lagos, Mombasa, or Casablanca. | $1,599 — $2,799 | 21 — 28 Business Days |
| Central America & Caribbean | Service to Panama, Costa Rica, Dominican Republic, Jamaica. | $999 — $1,799 | 14 — 28 Business Days |
International Shipping: Air Freight
For When You Absolutely Need It Yesterday.
Need your Ducati Panigale V4 or BMW S 1000 RR delivered to Dubai or London in days, not weeks? We offer premium air cargo service.
| Service | Description | Estimated Cost | Estimated Transit Time |
|---|---|---|---|
| ✈️ Air Freight (Airport to Airport) | Motorcycle is crated and flown to major international cargo airport (LHR, FRA, DXB, HND, SYD). You or your broker handle customs clearance and final mile. | $2,999 — $3,999+ | 5 — 10 Business Days |
| ✈️ Air Freight + Door Delivery | Air freight plus customs brokerage and final mile truck delivery to your address. | Contact for Custom Quote | 7 — 14 Business Days |
International Customs, Duties & Taxes
Critical Information for Global Buyers. Please Read Carefully.
You Are the Importer of Record.
When you purchase a motorcycle from Green Bike Sale for delivery outside the United States, you are legally responsible for all customs clearance, import duties, Value Added Tax (VAT), Goods and Services Tax (GST), and any other fees levied by your destination country.
What We Provide:
Commercial Invoice: Stating the actual purchase price paid.
Bill of Lading (BOL) or Air Waybill (AWB): The transport document.
Manufacturer’s Statement of Origin (MSO): Proof of new vehicle status.
Packing List: Detailed crate contents.
EPA/DOT Certification Labels: Proof of U.S. safety and emissions standards compliance (helpful for registration in many countries).
What We Do NOT Provide or Pay For:
Import Duties: Varies by country and engine displacement (typically 0% — 30% of invoice value).
VAT/GST: Varies by country (typically 10% — 25% of CIF Value).
Customs Brokerage Fees: The fee paid to a local agent to clear the motorcycle through customs.
Port Storage Fees: If you do not clear customs promptly, the port will charge daily storage.
Quarantine Inspection Fees: Australia and New Zealand require mandatory steam cleaning/biosecurity inspection.
Homologation or Compliance Modifications: Some countries require modifications (headlight changes, speedometer conversion to KPH, emissions equipment) to register the motorcycle locally.
Incoterms
Defining the Point of Risk Transfer.
All international shipments from Green Bike Sale are made under the following Incoterms unless otherwise agreed in writing:
| Incoterm | Definition | What It Means for You |
|---|---|---|
| FOB Origin (U.S. Port/Hub) | Free On Board — U.S. Port of Export | Title and risk of loss transfer to you the moment the motorcycle is loaded onto the vessel or aircraft at the U.S. departure point. You are responsible for insuring the cargo during ocean/air transit. |
| EXW (Ex Works) | Ex Works — Green Bike Sale Warehouse | You arrange and pay for all transportation from our door to yours. We simply make the crate available for your chosen carrier to pick up. |
Note: For an additional fee, we can arrange CIF (Cost, Insurance, and Freight) pricing where Green Bike Sale manages and insures the main carriage to your destination port. Please request for CIF during checkout or contact our support to do so.
Freight Damage Claim Procedure (Global)
The procedure differs slightly for domestic vs. international shipments.
For U.S. Domestic Shipments:
Inspect crate before signing Bill of Lading.
Note all damage on the BOL in writing.
Take clear photos of crate and damage.
Email [email protected] within 24 hours.
For International Shipments:
Do NOT take delivery from the port without inspecting the crate.
If damage is visible, immediately request a Port Survey Report from the port authority or your customs broker.
File a claim with the Marine Cargo Insurance provider using the survey report.
Notify [email protected] so we can provide supporting documentation (Invoice, Packing List, BOL).
Important: Failure to file a port survey report before leaving the terminal will result in denial of most marine insurance claims.
